Process Leader in Lagos, Nigeria

at British American Tobacco

Program Development
Minimum Qualification
Bachelor's Degree
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female

Job Description

Job purpose and key deliverables

The Process Leader is expected to develop the operating teams’ technical understanding and mastery of process control.  He/She is the Centerline DMS, Changeover DMS, and Change Management DMS owner for the line(s). The Process Lead owns the integrity of the Line Event Data System and is responsible for data analytics of line losses. He/She also act as the team’s expert in troubleshooting / problem solving. A majority of the individual’s time will be spent on the operating floor working with the teams and building the capability of the people in their area.

  • Owns the Centerline Management system for the line(s), including:
    • Establish CL targets & limits for the equipment owned by the team
    • Ensuring all CL audits are completed at the proper frequency
    • Develop control strategies to enable operators to respond to out of control   situations
    • Training team members on documentation needed when running out of CL
    • Investigating, validating & updating new CL standards to eliminate losses
    • Executing weekly Health Checks, identifying gaps in system, and implementing appropriate countermeasures
    • Owns the Changeover DMS for the line(s)
    • Establishing Changeover standards for all product SKU’s
    • Reviewing Changeover critiques and coaching shift teams to identify and implement improvement opportunities to achieve CO success criteria
    • Leading Rapid Changeover events to identify additional opportunities to reduce changeover time as required by business need
    • Executing weekly Health Checks
    • Owns the Change Management DMS & validation processes
    • Including process benchmarking & reapplication across processes, modules and plants


Loss Elimination

  • Analyzes line data to identify and prioritize loss elimination opportunities including the creation of current state and future state loss trees utilizing tools such as loss allocation and S-shape
  • Participating in Line DDS process daily to set priorities and allocate resources, and report results for previous 24 hours:
    • CL & CO DMS’s
    • Top 3 stops and initial finding
    • Process Failures and initial findings
  • Using Reliability Engineering tools to drive Centerline DMS and loss elimination
  • Owns integrity of Line Event Data Systems (LEDS)

Troubleshooting & Problem Solving

  • Leads root cause problem solving efforts on key chronic losses for the line(s)
  • Coaches teams to build capability in problem solving skills and formal tools, including but not limited to Initial Problem Solving, Unified Problem Solving, 6W2H, and 5 Why’s
  • Leads and builds the capability of team around process failures technical troubleshooting

Essential requirements

  • University qualification
  • Minimum 2 years’ experience in an FMCG environment
  • Demonstrated self-motivated, personal leadership
  • Ability and commitment to drive change in the organization
  • Leadership skills, ability to lead a small project team
  • Interpersonal collaboration skills
  • Effective communication skills
  • Ability to present to small groups


Desirable requirements

  • Ability to work with data and information
  • Intermediate Microsoft Excel skills
  • Demonstrated ability to assimilate technical data to support recommendations
  • Basic problem solving skills
  • Familiarity with structured problem tools useful but not mandatory
  • Specific technical mastery useful but not mandatory

British American Tobacco ( is a market leading, global organisation with a long, established history and a bright and dynamic future. Thanks to our people we have continued to deliver growth and exceed expectations in an increasingly complex and challenging marketplace.

Our aim is to become the leading tobacco company in each of our markets by providing excellent products with confidence and responsibility expected of global consumer brands.

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