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This is responsible coordination and production scheduling of work within the Printing Department to assure good customer relationships, smooth work flow. and to expedite the production of customer orders.
Work involves assisting the Print Shop Manager, Assistant Manager, and production personnel departmental line foreman) in determining the specifications, established priorities, and availability of production personnel, materials, machinery, and equipment. Work also involves liaison work between the customer and the Printing Department, advising of printing techniques, processing, and providing sample layouts (mock-ups), estimating production costs, and arrangement of deadlines. This employee exercises discretion and judgment within established policies and procedures. This staff position has no supervisory responsibilities. However, it is necessary that this employee have close contact with the production foreman to assure that the specifications outlined on customers' orders are filled.
DUTIES AND RESPONSIBILITIES
Works with customer from start to finish of production, provides mock layouts.
Estimates labor and material costs of printing pamphlets, periodicals, and other printed materials.
Sets and makes sure production deadlines are met.
Examines specifications with customer and production personnel including sketches or sample layouts, considering such factors as ink, type, size and number of sheets/pages (paper-stock requirements).
Distributes work orders; schedules time to production department denoting number, type and proposed completion dates of unit it be produced. Responsible for determining progress of work and provides information on changes that need to be made.
Compiles reports on progress of work, or machine and equipment failure that may later production schedules. Confers with customer, keeping the customer advised as to the status of progress of the project.
Performs related work as required.
EDUCATION AND EXPERIENCE
Graduation from high school/GED plus four years of print shop experience or graduation from accredited college or university in Printing Management and/or any combination of training, education and experience.
KNOWLEDGE, SKILLS AND ABILITIES
Ability to meet and deal with customers on a regular basis, proving layouts, technical assistance, and the best production methods to assure quality of production.
Considerable working knowledge of print shop policies and procedures, and printing processes such as typesetting, photo-layout, pressroom and bindery operations.
Ability to estimate labor and material cost; schedule such specific phases to meet said deadlines.
Ability to establish and maintain effective, tactful, and courteous working relations with employees, faculty members, students, and the general public.