Program Manager in Lagos, Nigeria

at Airtel Nigeria

Program Development
Minimum Qualification
Bachelor's Degree
Required Experience
5 - 7 years
Employment Type
Full Time
Male or Female
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Job Description

Analysis and Solution Definition

  • Quickly understands the business issues and challenges of Airtel and the telecommunication industry
  • Identify subscriber patterns and industry trends with analytical rigor to buttress recommendations to the business
  • Collect, analyse, and interpret data and statistics
  • Defines requirements, specifications, business processes and recommendations related to proposed solution

Technical Recommendation

  • Review and edit business cases from commercial perspective with finance teams
  • Ensures issues are identified, tracked, reported on and resolved in a timely manner
  • Works with internal personnel to identify required changes
  • Communicates needed changes to development team

Project Execution

  • Assists in enforcement of project deadlines and schedules
  • Compile and present information verbally, visually and in writing in a structured and relevant manner
  • Take input from supervisor and appropriately and accurately applies comments/feedback
  • Communicates and applies project standards

Problem Solving

  • Identifies critical issues with ease.
  • Exhibits confidence and an extensive knowledge of emerging industry practices when solving business problems
  • Pushes creative thinking beyond the boundaries of existing industry practices and stakeholders mindsets



  • University degree in marketing, social sciences, statistics or mathematics (we are open-minded)
  • Strong leadership skills
  • Excellent verbal and written communication skills
  • Strong project management skills
  • Ability to develop new creative techniques or approaches
  • Skilled in the synthesis of data and understanding from multiple data sources in order to distil it down into actionable insights

Relevant Experience

  • 5+ years of experience with proven track record in similar position
  • Experience in advanced data analytics and ideally big data
  • Experience in project management in a technical environment
  • Experience in quantitative research techniques (including online)
  • Business intelligence or management consulting experience a big plus

Other requirements

  • A strong character, with sufficient confidence and gravitas to play the role of the "objective voice "
  • Attention to detail
  • Credibility to present to senior managers and challenge thinking to ensure decisions are made with data and consumers in mind
  • Ability to manage and work with ambiguity
  • Passionate for understanding  what makes consumers tick and inspiring others to do the same
  • Fervent for understanding impact of technology and innovation opportunities
  • Future focused, always looking to identify and leverage consumer grounded opportunities for future profitable growth
  • Rich with diverse experiences - We are looking for people with diverse experience in multiple domain areas like Internet services, FMCG, Financial services, healthcare or telecommunication
  • Self-motivation and ability to work alone or in interdisciplinary teams.


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