at Riders For Health

Minimum Qualification
Bachelor's Degree
Required Experience
5 - 7 years
Employment Type
Full Time
Male or Female

Job Description

    Manage programme delivery in-country, implementing the agreed programme plan

    Manager supply logistics and it deliverables

    Escalate new programme risks to PMO

    Communicate programme status to the steering group using monthly highlight reports

    Are accountable for making sure all products (deliverables) produced meet the specifications of the product descriptions as signed off by PMO

    Ensure and encourage teamwork and team spirit through the facilitation of proper communication, removal of barriers to communication and the creation of a working environment conducive to premium performance

    Ensure that the good name, reputation and image of Riders for Health are constantly upheld and enhanced

    Support the country director in ensuring that the in-country organisation functions efficiently

    Ensure that the mission and vision of Riders for Health are always maintained and upheld

    Participate in the formulation of policies and plans for the entire organisation through the country director

    Support the country director in helping the programme to grow

    Contribute to partnership development through the identification, targeting and cultivation of relationships with appropriate health-focused organisations by marketing our services and securing vehicle management contracts

    Manage existing partner relations, with regular and scheduled feedback, to ensure continued success – financially and operationally

    Deliver presentations to partners as required

    Ensure that the programme remains financially viable through the careful research of the financial backing of potential partner before relationships are developed

    Line-manage any partnership (and other?) staff as required to ensure they are meeting the overall programme plan and developing in their individual roles (this relates to people management skills below)

    participate in the growth and development of Riders for Health internationally

    To work with FM (plus CD & OM) to develop the programme budget.

    To ensure there is a strong link between programme activities, deliverables and budgets.

    To work with the FM to ensure the timely production of monthly financial reports


Competencies & Qualities

    A confident and articulate communicator with the ability to consistently motivate a team and manage relationships in order to maintain internal and external stakeholder engagement

    A truthful but tactful communicator who considers their audience when speaking or writing to people

    A mediator and a diplomat, skilful at resolving conflict and finding ways to keep everybody motivated

    Able to identify people’s motivations and negotiate skillfully

    Open and friendly, with an approachable person

    Understanding when approached with a problem

    Fluent in spoken and written English

    Able to work effectively and sensitively in a multicultural environment

    General management

    Disciplined, with strong organisational and administrative skills

    Skilled in time management and prioritisation

    Skilled in people management

    Skilled in accurate budget management


Analysis & Clarification

    Able to ask the right questions and make the necessary distinctions to clarify confusing situations

    Able to analyse and develop business processes

    Able to present a complex plan or set of requirements simply

    Able to step back and see the big picture as well as the details

    Able to distinguish when to push boundaries, and when to re-scope work – you have a common sense approach

    Able to understand the reasons why stakeholders, clients and team members behave in certain ways – and are able to deal with their behaviour


Relationship Management

    Proactive in your attitude towards collaborating with different organisations and partners

    Able to network and leverage contacts made

    Able to influence others both inside and outside the organisation

    Results delivery

    Strongly motivated to maintain high levels of personal and team performance in challenging and time-pressured situations

    Energetic, resilient and results-oriented

    Flexible and fast learner

    A quick, relentless, and versatile learner who can analyse both successes and failures and learn from the experience

Experience & Knowledge

    Able to lead a team of people to deliver clear goals

    Able to demonstrate the ability to organise, plan and prioritise a range of administrative duties

    Experienced in a general administrative and supervisory role

    Experienced in managing small teams of people

    Able to demonstrate a good working knowledge of budget planning and management

    Able to demonstrate a good working knowledge of reporting requirements

    Experienced in managing and maintaining internal and external stakeholder relationships

    Competent in MS Word, MS Excel, MS Access, MS PowerPoint, MS Outlook or similar

    Able to demonstrate a working experience of programme management

    An understanding of vehicles and that they need to be maintained



    Able to demonstrate experience of local and national government processes and procedures

    Able to demonstrate knowledge of in-country public health care delivery

    Able to demonstrate knowledge of fleet management

    Able to demonstrate knowledge of the monitoring and evaluation of health impact

    Able to demonstrate knowledge of programme management methodologies


    A licensed pharmacist with a minimum of 5 years progressive job experience in a relevant field

    Work experience in an NGO

    Previous supply logistics experience

    IT literacy and able to handle electronic data

    Commercial awareness and numeracy problem-solving and decision-making skills plus the ability to think laterally while also offering creative solutions

    Credible commitment to international humanitarian or development work

    Technical knowledge to carry out the duties and responsibilities of the post.

    Proven ability to provide support, guidance and training to colleagues

    Communication and reporting skills (verbal and in writing).

    Experience of working in a cross-cultural environment and in insecure or complex environments.

    Ability to work to deadlines with good prioritisation and time management skills.

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