Programme Officer, Social And Behaviour Change Communication in Abuja, Nigeria

at Christian Aid

Religious Institutions
Religious Institutions
Minimum Qualification
Bachelor's Degree
Required Experience
3 - 5 years
Employment Type
Full Time
Male or Female
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Job Description

Role purpose

  • The Program Officer (PO) for Social and Behavior Change Communication will contribute to social and behavior change programming across multiple CHH projects by providing technical support to staff and partners involved in the design, implementation and evaluation of interventions that rely on health promotion and education/awareness to inform, empower and enable women, men and youth to manage their own health, and effectively utilize health care services, including fostering male participation in and community support for behaviors that foster positive health outcomes

Role Context

  • The role works within the International Programmes role family positioned within Programme Support And Development. Working closely with the programme officers, specifically the Knowledge Management/M&E subunit of the CHH team, support conceptualization of formative research to guide solution development and implementation and contribute to all aspects of the research continuum from concept to dissemination. Developing tools and approaches in different cultural settings and designing linguistically appropriate interventions.
  • In addition to contributing to the SBCC components of CAs CHH programme, play a significant role in communicating all CHH initiatives through presentations and representation at meetings and conferences, participation in/coordination of cross cutting technical working group meetings, and general contributions toward accomplishment of CAs CHH strategic imperatives.
  • The role will normally work within a country office and there may be occasional travel Key outcomes
  • Contribute to the development of formative research to guide subsequent interventions focused on SBCC in health; and work with partners to conduct research (e.g. desk reviews, situation assessments, stakeholder interviews, barrier analysis, etc.).
  • Adapt and apply SBCC approaches, materials and tools relying on innovative and agile methodologies. Contribute to timely and appropriate reporting
  • Work with staff and partners to utilize data in solution design and concept testing, including developing and organizing capacity-building activities related to behavior change for CA staff and partners as project solutions are being conceptualized and implemented.
  • Work with key stakeholders in such strategic activities as coordination, policy meetings, and technical working groups.
  • Identify and work with implementing partners, NGOs, CBOs, communities, etc. to produce or adapt related job aids or promotional materials related to integrated health approaches.
  • Contribute to documenting experiences, impact case studies, preparing reports, presentations, briefs and articles for publication. Work collaboratively with other project team members to ensure necessary program planning, development,resource availability and management activities function smoothly and efficiently.

Role Requirements

  • External he role holder will have contact with partners,NGOs, CBOs, communities Internal The role is line managed by the Programme Manager,Community Health and HIV

Decision Making:

  • Decide on how to Prioritise, plan and monitor your work to meet your own and team deliverables to agreed standards.

Analytical Skills:

  • Adapt and apply SBCC approaches, materials and tools relying on innovative and agile methodologies.
  • Developing self and others Share your knowledge where it will help others to be more effective.

Person Specification
Applied skills/knowledge and expertise:


  • A minimum of 3 years of experience in designing, implementing and evaluating SBCC interventions within health development approaches.
  • Expertise in strategic health communication principles and practices and solid mastery of health behavior change theory grounded in field applications.
  • Ability to identify barriers to behavior change and develop effective communications plans including innovative strategies for addressing them.
  • Design formative research and evaluations of comprehensive health behavior change initiatives, including the development of data collection instruments and the analysis and utilization of qualitative data.
  • Designing and implement evidence-based behavior change approaches that incorporate the role of products, social factors and environment in facilitating change.


  • Master's Degree in one of the following or related fields: Health Communications, Behavioral Science, Health Promotion or other related field.
  • Previous experience working with international organizations required; experience with DFID, GF and USAID-funded programs desirable.
  • Experience managing public-private partnerships, social marketing and/or product development, working within multi-cultural communities/locations and diverse technical teams and consultants.
  • Experience in integrated gender and social inclusive programs Exceptional interpersonal, excellent written and spoken English ability, oral presentation skills.
  • Strategic thinking skills and strong team player abilities.
  • IT competency required Intermediate

Competency profile
LEVEL 2: You are expected to be able to:
Build partnerships:

  • Take on different work when necessary to achieve a team or organisational goal.
  • Actively consult with others to ensure you understand their needs or goals.
  • Listen to and take on board fresh perspectives and views, even if you initially disagree with them.
  • Maintain relationships with individuals and networks, based on mutual understanding and respect.
  • Communicate effectively
  • Make complex things simple for the benefit of others.
  • Actively listen and question to check your understanding and draw out others when they are not expressing themselves clearly or seem to be holding back.
  • Be sensitive to what others may be feeling, based on what they say, how they say it and their nonverbal behaviour, adapting your approach accordingly.
  • Address difficult issues when they arise, being honest and open.
  • Steward resources
  • Implement ways to reduce inefficiency in use of resources or pass the ideas on to someone who can make them happen.
  • Estimate the resources needed to achieve your own work plans or objectives and deliver them in the most efficient and cost effective way.
  • Set and communicate realistic timelines for achieving tasks, working out how best to adapt if priorities change or unforeseen circumstances arise.

Deliver Results:

  • Prioritise, plan and monitor your work to meet your own and team deliverables to agreed standards.
  • Acknowledge others’ priorities whilst being prepared to say ‘no’ if there are genuine reasons why their needs cannot be met.
  • Use logical processes and relevant tools and techniques to report on information or analyse options.
  • Make timely and considered recommendations or decisions based on analysis of available data, information and evidence.

Realise Potential:

  • Evaluate your own work and actively address gaps in knowledge and skills, without prompting.
  • Recognise how you react to feedback and manage reactions positively, acting on specific feedback from others.
  • Share your knowledge where it will help others to be more effective.
  • Provide instruction, constructive feedback and guidance to others to help them learn.

Strive for Improvement:

  • Constructively challenge existing practice.
  • Seek better ways of doing things, taking into account the possible implications.
  • Make positive suggestions on a way forward when faced with challenges, even if these fall outside the scope of your own work.
  • Look inside and outside Christian Aid for new ideas and evaluate their potential for your own work.
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