PS Core & IP/MPLS Performance - Manager in Lagos, Nigeria

at MTN Nigeria

Information Technology
Minimum Qualification
Required Experience
7 - 10 years
Employment Type
Full Time
Male or Female

Job Description

  • Provide Network Performance report to ensure visibility to network performance,
  • Escalation and follow up on the Core PS and IP/MPLS domains exception to drive restoration of service
  • Carry out capacity monitoring/reporting of IP Network, (MPLS, Switches, Routers, and security devices - Firewalls, IPS etc.), PS Core Network Elements; (SGSN, GGSN, SASN, SAPC, etc. ) multimedia and Internet services platforms and interfaces (WAP Gateway, DNS, AAA/radius, internet upstream capacity) ensuring capacity constraints are avoided and available capacity efficiently distributed
  • Perform usage trend analysis for PS and IP network elements and connecting interfaces and use this to provide a guide to capacity forecasting and planning
  • Analysis of trend of mobility and session management reports for performance anomalies/exceptions; escalate to responsible teams and make recommendation for optimal performance.
  • Coordinate routine parameter audit and consistency checks on PS Core nodes (including QoS and PCRF application audit) to ensure consistent parameter setting to ensure improved network quality
  • Monitor PS Core and IP/MPLS Network Elements with the aim of identifying poor performance and escalating/follow up with responsible stakeholders to improve performance and give customers desired experience.
  • Coordinate KPI improvement recommendations to ensure timely intervention in the case of perceived degradation on PS Core and IP/MPLS Nodes performance.
  • Monitoring the Data network traffic and observe various trends to detect any potential bottlenecks in advance and engage relevant departments to facilitate its avoidance
  • Ensure provision of regular performance report to Management
  • Collate and analyze performance data against defined parameters and ensure proper monitoring of performance through data gathering and statistical reports.
  • Ensure tests and procedures are carried out, evaluated and properly understood and ensure product modifications are investigated.
  • Audit KPI definition and formula across the technologies
  • Analyze the performance KPI and Utilization evolutions, and make recommendation for improvement and efficient use
  • Provide an internal Network Quality and Audit function allowing independent and objective performance analysis of the network and its impact on the business including commercial promotion/activity impact analysis
  • Identify changes to performance framework as a result of new technology, design or processes, understand implication of such changes and ensure alignment with performance strategy by incorporating new KPIs to deliver optimal customer experience
  • Monitor network implementations and changes pre /post implementation ensuring minimal disruption to service performance, availability and quality
  • Monitor and benchmarks network KPIs driving optimum performance in the PS core and IP networks
  • Multi - technologies - 2G, 3G, LTE etc.
  • Multi - vendor - Huawei, Ericsson, ZTE
  • Multi services - Data, Voice, VAS
  • Service and technology convergence- Voice data, VOIP, EPC etc.
  • MS environment
  • Multi-layer Analysis of Performance
  • Technology evolution path for GSM 2.5G/3G (GPRS, UMTS)
  • Value Added Services and time to market
  • Maintain highest standards of network performance and quality as business transitions to Managed Services in both the rollout & operational environments
  • Multi-layer Analysis of network Performance & Quality
  • Liaise consistently with network group stakeholders to maintain acceptable levels of network/service performance, availability and quality
  • Definition of local, regional and industry specific measurement indices/ metric in collaboration with relevant stakeholders in network Group
  • Accurate reporting of network KPIs to both internal (NWG, CS,CR etc.) and external stakeholders (Regulators)
  • Liaise with other network department (operations, Planning and implementation)
  • Manage and maintain collaborative relationships with internal stakeholders



  • Normal MTNN working conditions
  • May be required to work extended hours
  • International and National travel
  • Experience & Training.

Experience & Training 

  • 8 years’ experience which includes:
  • 5 years’ work experience in IP/PS core preferably in a mobile company.
  • 3 years’ experience in Performance/quality assurance/planning of Core PS and/IP transport.
  • Sound knowledge of IP protocols and PS core for telecom grade service.
  • 2 years managerial/Supervisorial Experience.


  • PS Core Architecture and planning.
  • IP/MPLS training and/or certification.
  • IP Signaling.
  • Network performance and statistics.
  • Vendor and experts management.

Minimum qualification

  • BEng, B.Sc, BTech or HND.


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