In this role you will deliver excellent service at the airport, helping create a stress free environment for customers travelling with Qatar Airways. You will ensure passengers receive total quality service and adhere to the safety policy and security standards of the company.
- Constant liaison with Check-in, transfer desk, and other related areas for the smooth acceptance of passenger
- Liaises with check-in, transfer desk, and support Airport Services Supervisor in all areas
- Escort and direct Arriving/departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding fates etc.
- Assist duty officer to handle company material and records
- Liaison with GHA for quick processing of hotel and transfer passengers
- Work with GHA and ensure smooth passenger handling
- Assist passengers in regards to entry requirements, visas, residence permits etc.
- Ensure passengers are assisted smoothly through airport facilities
- Performs other related duties, as assigned, for the purposes of ensuring the efficient and effective function of the work unit.