Quality & Transform Supervisor in National Capital Reg, Philippines

at Dell

Industry
ICT / Telecommunications
Specialization
Customer Service
Minimum Qualification
Bachelor's Degree
Required Experience
1 - 3 years
Employment Type
Full Time
Gender
Male or Female

Job Description

Leads & facilitates process improvement meetings along with respective team in various domain to achieve the desired results

Trains and certify managers on quality certifications (Six Sigma, Lean, PCMM)

Manages process improvement meetings along with respective team in various domain to achieve the desired results

Analyze and report savings derived out of Transformation Projects/Process Improvements to the management using advanced Six Sigma/PCMM/Lean Tools

Has the ability to perform audit and report the findings based on QMS standards and effectively close the non-conformances

 

Requirements

Undergraduate degree and 2-4 years Call Center/BPO Quality supervisory experience OR

Graduate degree and 0-2 years Call Center/BPO Quality supervisory experience

Must be at least Six Sigma Greenbelt certified

Must have extensive ISO standardization process knowledge

  Apply Now

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