This role, reporting to the country director is responsible for a department that gives assurance on the end to end clinical quality of FP and PAC services delivered by MSION's outreah teams, social marketing team MSION center, blue star branded clinics and trained public service outlets. with oversight over all aspects of service delivery, clinical governance and the required standards established through our affiliation to MSI, this role will manage the quality assurance process across the whole programme and develop and deliver effective strategies to meet training needs emerging as a result of quality audits.The director will supervise develop and grow a team able to manage all QTA requirements, drive through innovations and deliver training and emergency response.The director has the authority to halt team activities and recommend disenfranchisement on the basis of quality concerns.
Quality assurance oversight and leadership.
Design and delivery of training/support for high quality service delivery across all channels.
Development, leadership and management of a high performing, motivated and trusted QAM team and matrix management of MSION managers.
Contribution to MSION and MSI strategic development and sustainability in relation to the provision of quality services and impact.