Quality Assurance Officer in Imo, Nigeria

at FINCA International

Accounting / Audit / Tax
Minimum Qualification
Bachelor's Degree
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female
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Job Description

About the Job
FINCA Nigeria seeks to employ  an individual who is dedicated, self- motivated and highly organized, and proactive that can analyze, verify and validate artifacts and deliverables, procedure and processes; regularly providing risk assessment and other feedback to management to mitigate risks. Also possess the ability to identify and address gaps, recommend improvements, and ensure a consistent optimal level of quality for all deliverables. Mainly the focus for this position is the ability to develop and execute software test plan to enable for identification of core-Banking software problems and their causes.

KPI/Duties and Responsibilities

  • Install, maintain, or use software testing programs
  • Configure recreations of software production environment to execute testing of software performance and document software testing.
  • Carry out user acceptance testing and provide appropriate feedback around Operations abilities and limitations in supporting Flexcube users.
  • Identify operational issues coming up on daily basis and offer alternative solutions
  • Train and develop new staff on operations processes and procedures.
  • Test system modifications to prepare for implementation.
  • Do data entry activities for all new and changes on parameterization.
  • Ensure the quality assurance on data entry into the parameterization sheets according to business requirement, on allocated areas being managed.
  • Provide clarification of the parameterization of subsidiary products in comparison to business requirements and ongoing discussions to F/Nigeria         business team.
  • Document software defects, using a bug tracking system, and report defects to software developers.
  • Identify, analyse, and document problems with program function, output, online screen, or content.
  • Create or maintain databases of known test defects.
  • Document test procedures to ensure reliability and compliance with standards.
  • Investigate customer problems referred by technical support.
  • Provide feedback and recommendations to developers on software usability and functionality.
  • Conduct software compatibility tests with programs, hardware, operating systems, or network environments.
  • Design or develop automated testing tools.
  • Coordinate user or third party testing.
  • Perform initial debugging procedures by reviewing configuration files, logs, or code pieces to determine breakdown source.
  • Provide technical support during software installation or configuration.
  • Evaluate analytical methods and procedures to determine how they might be improved.
  • Assist in additional projects /tasks as is needed by the business.
  • Identifying operational issues coming up on daily basis and offer alternative solutions.
  • Train and develop new staff on operations processes and procedures.
  • Collect FINCA Nigeria business processes and operational processes that are associated with Core Banking System.
  • Accountable for reviewing both interface and functionality and measuring product appearance and performance against the standards and requirements determined at the start of the project. Collaborate with User Acceptance Testing team on test approach to ensure highest possible software quality and deliver maximum business benefit.
  • Communicate test progress, test results, and other relevant information to project stakeholders and management.
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