Receptionist in Lagos, Nigeria

Information Technology and Services
Information Technology
Minimum Qualification
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female

Job Description

  Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.

• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

Ability to Schedule appointments and maintain and update appointment calendars.

Ability to Hear and resolve complaints from customers or the public

Ensure all the necessary information are filed and maintain records.


·         Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.

·         Directs visitors by maintaining employee and departmental directories; giving instructions.

·         Maintains security by following procedures; monitoring logbook; issuing visitor badges.

·         Maintains a professional work environment and administrative support.

·         Maintains safe and clean reception area by complying with procedures, rules, and regulations.

·         Schedule and maintain appointments diary.

·         Coordinate incoming and outgoing mails, packages, and deliveries.

·         Supply information regarding the organization, products, services and policies to clients on enquiry.

·         Deals with compliant tactfully, calmly and politely

·         Taking minutes of meeting, handling travel arrangement etc

·      Maintains continuity among team members by documenting and communicating actions, irregularities, and continuing needs.

·         Contributes to team effort by accomplishing related results as needed.

·         Supply line manager adequate information when the need arises.

·        Other important functions are Supervisor support, office   harmony, crisis handling, office morale, customer service.

·         Any other duty secretarial duties as assigned from time to time.



·         Organizational skills.

·         Computer/IT skills.

·         Confidentiality skill.

·         Flexibility/adaptability skills.

·         Calm under pressure & ability to think on the feet.

·         Customer service orientation.

·         Must reside in Lagos.

 ·         Cover latter including a contact detail

 ·         Must minimum 3 years working experience

·         Must Possess A Minimum Of OND In Business Administration Or Related Field. Possess Good Diction And Excellent Communication Skills. Should Be Within The Age Bracket Of 22 - 37 Female/male.



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