Receptionist in Lagos, Nigeria

at Eat'N'Go

Administration & Office Support
Minimum Qualification
Bachelor's Degree
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female

Job Description

Performance Summary

  • Courteous, dependable Receptionist with 2 years’ experience in performing a wide range of front desk, clerical and administrative tasks.
  • Demonstrated talent in resolving customer complaints, handling high volume phone calls and answering customer queries.
  • Exceptional verbal and written communication skills with a track record of multi-tasking, problem-solving and prioritizing work. Solid exposure of hospitality settings.
  • Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
  • Directs visitors by maintaining employee and department directories; giving instructions.
  • Maintains security by following procedures; monitoring logbook; issuing visitor badges.
  • Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
  • Maintains safe and clean reception area by complying with procedures, rules, and regulations.Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
  • Contributes to team effort by accomplishing related results as needed.
  • Booking meetings

Areas of Expertise:

  • Correspondence Handling
  • Phone Etiquette
  • Customer Service
  • Reception Maintenance
  • Bill Processing
  • Call Forwarding
  • Log Keeping
  • Calendar Management
  • Event Coordination
  • Reception Cleanliness

Receptionist Skills and Qualifications:

  • Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, Phone Skills, Supply Management


  • B.Sc Business Administration, Human resources Management with at least 2 years experience

Computer Skills:

  • Word, Excel, PowerPoint, Access,Outlook, Windows Vista/XP



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