Receptionist in Abuja, Nigeria

at Arik Air

Industry
Airline / Aviation
Specialization
Airline/Aviation
Minimum Qualification
OND
Required Experience
1 - 3 years
Employment Type
Full Time
Gender
Male or Female

Job Description

PRIMARY OBJECTIVE

To deliver efficient customer service and to create a warm and welcoming atmosphere for all guests.

PRINCIPAL ACCOUNTABILITIES AND RESPONSIBILITIES

  • Processed guests check ins and outs
  • Assisted guests in storing valuables in secure deposit boxes
  • Deal with guest requests to ensure a comfortable and pleasant stay
  • Assist in dealing with guest complaints in an effective and courteous manner

PERSON SPECIFICATIONS

  • Good customer service experience
  • Good experience in hospitality
  • Excellent written and spoken communication skills
  • Ability to use computerized technology
  • Friendly and professional telephone manner.
  • OND minimum high school diploma generally required
  • knowledge of administrative and clerical procedures
  • 2 years cognate experience will be an added advantage
  • Ability to project positive image of Arik Air while greeting visitors.
  • Verbal and written communication skills
  • professional personal presentation
  • information management
  • organizing and planning
  • attention to detail
  • Initiative
  • Reliability
  • stress tolerance

WORKING RELATIONSHIPS

  • To interact with the Operations supervisor and other support staff.
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