Regional Manager in Abuja, Nigeria


Oil & Gas / Mining
Project Management
Minimum Qualification
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female
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Job Description

  • Manages the day-to-day operations at a defined location; responsible for all functions and financial metrics in a group of branches in a specific business segment or small geography.
  • Manages branches through Branch Managers.
  • Responsible for all functions and financial metrics for the group of branches.
  • Develops the Annual Operating Plan with input from Business Development and Branch Managers; manages the business to the Annual Operating Plan; monitors all appropriate business metrics including Branch balanced scorecards, profit and loss metrics, and asset metrics.
  • Manages market analysis for span of responsibilities.
  • Ensures business growth by managing annual marketing and sales plan; develops and maintains business relationships with customers, and develops new business partners and alliances for the business segment or small geography.
  • Develops a deep understanding of Cummins’ business in the region, globally, and across all business units.
  • Manages customer satisfaction for the Branches as measured by Net Promoter Score and Lens of the Customer programs; encourages a culture of customer service; recruits, develops, motivates, and retains high quality customer service employees.
  • Manages customer service through Branch operations.
  • Manages warranty submission and rejection; develops an understanding of repetitive warranty issues and provides feedback to the organization to ensure product and service improvement; monitors Repair Event Cycle Time and implements improvements within the branches.
  • Manages compliance with health, safety, and environmental standards and compliance; oversees health, safety, and environmental audits.
  • Encourages a culture of corporate responsibility for the benefit of employees and the communities in which Cummins operates.
  • Manages, develops, and motivates employees; completes, agrees to and monitors work plans and Individual Development Plans for Branch Managers



Education, Licenses, Certifications

  • College, university, or equivalent degree in required Business Administration, Engineering, or related subject required.
  • Six Sigma Green Belt certification or Sponsor certification required.


  • Significant relevant experience required, including managerial and budgetary experience.

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