Relationship Manager Assistant - Private/ Commercial Banking in Lagos, Nigeria

at Stanbic IBTC Bank

Banking / Financial Services
Minimum Qualification
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female
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Job Description

Main purpose of the job

  • To provide proactive and value adding support service to the unit, increasing efficiency and cutting transaction process times.
  • Private/Commerical Banking exists to provide a support/back up service for the relationship manager

Key Responsibilities

  • Knowledge and understanding of the Back Office sales and service support processes and procedures to facilitate quick turnaround times for clients.
  • Motivate and prepare financial loan applications for credit, taking into account the risk implications of client businesses, as per credit requirements.
  • Ensure that all Account Opening Documentation is in place for all accounts and that KYC policies are strictly adhered to.
  • Maintain strong interdepartmental relationships with relevant units and follow up on transaction processing to ensure customer instructions are attended to promptly and efficiently
  • Provide a responsive service to clients in the portfolio to ensure that queries, problems and transactional banking requests are attended to quickly and efficiently even in the absence of relationship manager.
  • Ensuring that the processing of unit reports, client data are well filed and documented and the efficient dispatch of client correspondence and filing.
  • Ensuring that all documentation is accurately and timely prepared and signed off in compliance with policy, legislative and or credit requirements.
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