Management Consulting
Public Relations and Communications
Minimum Qualification
Required Experience
5 - 7 years
Employment Type
Full Time
Male or Female
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Job Description

·  Continuously source for new business opportunities and liability generation

·  Identify customer needs and proactively seek to provide products/services to meet the identified needs

·  Review applications for customer service and make appropriate recommendations

·  Manage assigned customer portfolio and monitor the quality of existing customer service relationships on a continuous basis

·  Analyze and screen applications for customer based on the product and service procedures

·  Regularly contact customers via telephone calls and physical marketing visits to obtain feedback on service quality and customer satisfaction levels

·  Perform other duties as may be assigned by Management or supervisor

Skills / Competence Required

·  Proficiency in MS Office suit- Excel spread sheet, power point etc

·  Deposited liability generation

·  Credit knowledge

·  Analytically

·  Basic customer service orientation

·  Good communication and interpersonal skills

·  Good customer service skills

·  Good problem solving skills

·  Good documentation and record keeping

·  Good reading and listening skills

·  Good dress sense

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