RELATIONSHIP MANAGER in Lagos, Nigeria

Industry
Public Relations and Communications
Specialization
Sales/Business Development
Minimum Qualification
Diploma
Required Experience
5 - 7 years
Employment Type
Full Time
Gender
Male or Female

Job Description

·         Continuously source for new business opportunities and liability generation

·         Identify customer needs and proactively seek to provide products/services to meet the identified needs

·         Review applications for customer service and make appropriate recommendations

·         Manage assigned customer portfolio and monitor the quality of existing customer service relationships on a continuous basis

·         Analyze and screen applications for customer based on the product and service procedures

·         Regularly contact customers via telephone calls and physical marketing visits to obtain feedback on service quality and customer satisfaction levels

·         Perform other duties as may be assigned by Management or supervisor

Skills / Competence Required

·  Proficiency in MS Office suit- Excel spread sheet, power point etc

·  Deposited liability generation

·  Credit knowledge

·  Analytically

·  Basic customer service orientation

·  Good communication and interpersonal skills

·  Good customer service skills

·  Good problem solving skills

·  Good documentation and record keeping

·  Good reading and listening skills

·  Good dress sense

Educational Qualification

·  HND Graduate only (Minimum Lower Credit)

·  NYSC Certificate or exemption letter

·  Must reside in Lagos

 

·  Experience in customer relation management the consulting industry will be an added advantage

Requirements

Skills / Competence Required

·  Proficiency in MS Office suit- Excel spread sheet, power point etc

·  Deposited liability generation

·  Credit knowledge

·  Analytically

·  Basic customer service orientation

·  Good communication and interpersonal skills

·  Good customer service skills

·  Good problem solving skills

·  Good documentation and record keeping

·  Good reading and listening skills

·  Good dress sense

Educational Qualification

·  HND Graduate only (Minimum Lower Credit)

·  NYSC Certificate or exemption letter

·  Must reside in Lagos

 

·  Experience in customer relation management the consulting industry will be an added advantage

  Apply Now

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