Relationship Manager in Niger, Nigeria

at Stanbic IBTC Bank

Industry
Banking / Financial Services
Specialization
Banking
Minimum Qualification
Bachelor's Degree
Required Experience
5 - 7 years
Employment Type
Full Time
Gender
Male or Female

Job Description

Job Details

Wealth and Investment

Job Purpose
  • Build and maintain strategic relationships with the top tier employers.
  • Become their “trusted adviser” on Pension, Retirement & Financial matters.
  • Increase mind-share in employers’ locations.
  • Continuously encourage and foster new ideas and innovations.
  • A robust understanding of the various employers and their relevant industries, with the aim of providing excellent, tailored services to them. 
  • Aggressively grow our market share in value (AUM) & numbers (RSA PINs)
  • Drive comprehensive compliance to PRA2004 & PenCom regulations by all employers on our records.
Key Responsibilities/Accountabilities

• Build and maintain strategic relationships with the top tier employers.

  • Develop deep rooted relationships with liaison officers, managers & union executives.
  • Create/seize opportunities to network relevant contacts with SIPML Exco/Superiors with the aim of celebrating them & fostering emotional commitment to SIPML.
  • Provide relevant contacts with updates on developments in pension & financial sectors

• Increase mind-share in employers’ locations.

  • Hold periodic interactive sessions.
  • Regular interactions through physical visits & telecommunication channels.
  • Host Pension On Wheels/Rotating Service Desks.
  • Invite relevant contacts to Investment Research Educational Series.
  • Nominate relevant contacts for SIPML sponsored events.

• Continuously encourage and foster new ideas and innovations.

  • Provide quality feedback on current services & possible challenges
  • Proffer concrete suggestions on how SIPML can improve from personal creativity/observation.

• A robust understanding of the various employers and their relevant industries, with the aim of providing excellent, tailored services to them.

  • Profile & categorize accounts as significant/top/volatile/etc. for appropriate relationship approach.
  • Seek to know what their business priorities are: expansions/automation.
  • Be aware of global/government policies & what the ripple effects could be.

Aggressively grow our market share in value (AUM) & numbers (RSA PINs)

  • Increase in number of Voluntary Contributing Pins
  • Increase in NSITF refund to SIPML clients on the accelerated mode.
  • Consistent monthly remittance of pension obligations by employers.
  • Prompt provision of correct contribution schedules to enable upload of pension remittances.
  • Deliberate collaboration with Invalid Resolution Unit to convert TCF values to the RSA values.
  • Actively pursue cost savings: convert physical statements to e-statements, interactive forum bills.
  • Identify and initiate leads for SIPML sales team.
  • Identify windows of opportunity for additional business for the group – cross-selling.
  • Transfer window monitoring.

 

Drive comprehensive compliance to PRA2004 & PenCom regulations by all employers on our records.

  • Consistent follow up for outstanding/updated documents from AES fund sponsors.
  • Ensure regular reminders are sent to the defaulting employers with corresponding records.

Others

  • Provide appropriate and timely management reports.
  • Effectively communicate and follow through, with client requests to back office /support units
  • Maintain an update comprehensive database for employers.
  • Reduce SIPML reputation risk by professional comportment & handling of responsibilities.
  • Drive/assist back office/support units to deliver on transactions within the stipulated timelines.
  Preferred Qualification and Experience
  • Minimum of a first degree.
  • A relevant Masters degree or professional qualifications will be an added advantage
  • Minimum of 2 years experience (in relevant roles) from FMCG, Consulting, Private Banking, Pension Fund Administrators, and Corporate banking.
  • Relevant roles include Sales officers, Customer service officer, strategy and planning officer or account officer

 

Knowledge/Technical Skills/Expertise

• Excellent use of computer operating systems e.g. PowerPoint, Word, the Internet & MS Excel for analytical and modelling purposes
• Mine opportunities and follow up on leads.
• Good knowledge of PRA 2004.

 

  Apply Now

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