Retail Supervisor- DD/PRO/RLS/0514 in Lagos, Nigeria

at DealDey

Trade / Services
Minimum Qualification
Bachelor's Degree
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female
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Job Description

 Purpose Statement:

The role holder would be responsible for managing retail store staff within the business. Coordinates entry and exit of merchandise from stores, coordinates and assists all business related queries from customers and staff.


Key Accountabilities:

  • Liaise with Head of Products to strategize on how to meet set targets
  • Sell merchandise
  • Ensure merchandise is clean and well displayed at all times
  • Supervise and co-ordinate sales staff
  • Delegate duties to retail staff and monitor performance
  • Resolve customer complaints and supply shortages
  • Authorize return of merchandise where necessary
  • Maintain specified inventory and ensure there is no stock out
  • Prepare reports on sales volumes
  • Facilitate, attend to and proffer workable solutions to all operational and sales issues escalated promptly by liaising with all relevant departments until issues are resolved
  • Quarterly performance review with other heads with the aim of improving performance
  • Ensure sales growth in all outlets being managed
  • Ensure targets are met for each outlet


Knowledge, Skills and Experience:

  • Minimum of a University degree in any related discipline
  • Minimum of 2 - 3 years working experience in a similar role
  • Excellent communication and marketing skills
  • Customer focus/people oriented
  • Numeracy Skills
  • Teamwork
  • Decision Making Skills
  • Job task planning and organized
  • Ability to continuously improve processes

The following skills are essential:

  • Analytical Ability
  • Creative imagination and problem solving
  • Must be Computer Literate
  Apply Now

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