Retail Training Manager - Arabic Speaker in Dubayy [Dubai], United Arab Emirates

Human Resources
Minimum Qualification
Bachelor's Degree
Required Experience
5 - 7 years
Employment Type
Full Time
Male or Female

Job Description

One of the leading Cosmetic and Beauty retailers in the region is looking for a key individual to develop the training and development programmes.



  • Overseeing the development and implementation of a Learning and Development strategic plan for the Business.
  • Formulates training policies, programs and schedules based on knowledge of identified Learning Needs, Business Needs and changes in policies and procedures
  • Managing and monitoring Training budget; keeping within budget or below and prepare budget reports to justify expenditure
  • Organizes and develops training materials such as training manuals, multimedia visual aids, as well as evaluate the content of the training materials
  • Managing the development and implementation of learning evaluation procedures and analysis of feedback in order to evaluate the impact of development activities at organizational, team and individual level.
  • Critically evaluate the effectiveness of training programs by designing meaningful measures for analyzing and provide recommendations for improvements.
  • Communicate the result of learning effectiveness and Return on Investment (ROI) on all Training activities
  • Develop alternative training methods if expected improvements are not seen.
  • Create an action plan that will capture key learning points that can be transferred into the workplace
  • Managing, motivating and facilitating the continuing professional development of the training team to ensure that the team meets its target and objectives
  • Maintaining records and prepares statistical reports to evaluate performance of trainers and monitor progress of trainees



The ideal candidate will have the following experience

  • At least 5 years Training experience with a retail or customer facing environment ( not from a banking or retail financial services )
  • Fluency in Arabic
  • Experience in the GCC preferably in KSA as well
  • The role is based in the UAE but there will be travel involved to the regional store network
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