Sales And Marketing Supervisor in Lagos, Nigeria

Minimum Qualification
Bachelor's Degree
Required Experience
3 - 5 years
Employment Type
Full Time
Male or Female
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Job Description

Job Summary

To ensure all customer relations, sales and marketing activities are in line with company policies; and supervise sales officers.



  • Overall responsible for activities of sales in head office.
  • Work with head of Sales and other branch supervisors.
  • Provide current and prospective customers with information about products sold by the company in the areas of pricing, usage, benefits, durability, quality and availability.
  • Ensure that the department maintains an up-to-date price and stock position of all company’s products.
  • Ensure both new and old team members are adequately trained in the manner and procedure that aligns with the comapny.
  • Take order and final invoices as necessary.
  • Ensure key performance indices (KPI) including sales target of team members are realized.
  • Maintain data on competitors and manage price wars with customers
  • Verify and document changes in customer requirements and update management on new trends in consumer behaviour in the market place
  • Ensure team understands the correct interpretation of the company’s condition of sale.
  • Assign and coordinate the job functions of Team Members.
  • Manage Marketers (Freelance), check every 48hrs that their report are up to date.
  • Ensure all members of the team are updated about any new standard operating procedure.
  • Also work with HR to ensure SOPs are updated every six (6) months.
  • Identify gaps in product demand and supply and inform management of such gaps in a bid to be ahead of competitors.
  • Scrutinize all documents and information supplied by customers and analyze questionnaires to ensure that customers’ needs are met.
  • Plan and conduct effective customer follow up and assign staff for follow-up.
  • Attend to all customer grievances and manage such in line with company’s policies.
  • Ensure that routine and recurring administrative duties associated with departmental functions of the company are carried out.
  • Show commitment to personal development in ways deemed important by management.
  • Other duties as assigned.

Job Requirements:

  • Bachelor’s degree in Marketing and or relevant course. Graduate with drive for sales.
  • 4 -5 years’ working experience preferably in sales, marketing, or business development environment.
  • Experience in real estate and furniture companies is essential.
  • Strong interpersonal and communication (both written and oral) skills.
  • A positive, confident and determined approach.
  • Ability to work both independently and as part of a team.
  • Ability to use own initiative, manage time effectively, work accurately and quickly under pressure and meet deadlines.
  • Effective influencing and negotiating skills.
  • Ability and drive to sell.
  • Demonstrate creativity and good business acumen.
  • Strong analytical and problem solving skills.
  • Ability to manage and prioritize a busy workload.
  • Excellent IT skills, particularly in Microsoft Office.
  • Strong leadership and supervisory skills.

Please note:

All candidates must possess good command of English language (spoken and written) and without any form of regional accent.

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