Sales Consultant, Luxury Fashion - Dubai in Dubayy [Dubai], United Arab Emirates

at Burberry

Luxury Goods & Jewelry
Sales/Business Development
Minimum Qualification
Bachelor's Degree
Required Experience
3 - 5 years
Employment Type
Full Time
Male or Female
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Job Description

Client Services is a department that offers a consistent one to one personalised luxury shopping experience that is above and beyond a normal in-store transaction. We are buliding a client services team that will be ready and willing to assist our clients in Dubai.


  • Personal presentation is in line with the brand image and company dress code as an Iconic Ambassador of the Burberry Brand
  • Develop the sale by selecting an appropriate range of options for the customer, providing good product knowledge, overcoming objections and offering appropriate additional items (link selling)
    Keep accurate records of all sales
  • Manage client complaints effectively and escalate as necessary to the Head of Client Service
  • Knowledgeable about other Luxury Brands on product and service and share information with the store and wider regional team
  • Consistently achieve individual sales targets and be aware of store sales targets
  • Be available to attend external events to network on behalf of Burberry when required


The ideal candidate will have:

  • Luxury retail experience 
  • Good knowledge of the local market and client service expectations
  • Ability to work to tight deadlines and multi-task
  • Excellent attention to detail
  • Good time management skills to ensure clients requirements are met with in deadlines provided
  • Ability to work under pressure whilst maintaining calm demeanour
  • Excellent product knowledge across all ranges globally
  • Excellent verbal and written communication skills
  • Iconic ambassador of the Burberry brand
  • Excellent interpersonal skills, patient, discreet and able to demonstrate confidence in front of colleagues and when necessary, at events
  • Exceed Client expectations – under promise and over deliver
  • Pro-active and self motivated
  • Must speak English fluently and knowledge of other languages relevant to the region would be beneficial
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