Sales Engineer / Customer Relationship Officer in Lagos, Nigeria

at Hydroserve Oil Services

Sales / Marketing
Sales/Business Development
Minimum Qualification
Bachelor's Degree
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female
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Job Description


    Marketing Analysis for assigned Customer Sector Group/territory/geographical area

    To find and develop new clients.

    Identification and evaluation of quality prospects; pursuit and capture

    Manage key Customer accounts including Customer Action Plans (CAP).

    To promote HOS existing product lines.

    To interact actively with existing clients based in Lagos.

    To follow-up and respond to clients enquiries.

    To set and maintain a clear activity agenda.

    To follow up all sales relevant steps (proposal, presentations, contract, order, invoice and payment).

    To monitor movements and performance of competition and deepen understanding of competitive landscape in assigned territory.

    To build rapport with local service team and increase customer satisfaction.

    To strictly follow the HOS Business Code of Practice in all activities.


    To strictly work within defined (current) HOS procedures, particularly those relating to business development, pursuit, ‘delegation of authority’, business ethics and code of conduct.





    To be a self- starting sales engineer

    To provide clear regular reports

    To provide prospects analysis, win strategies and real time updates

    To develop and maintain Customer relationships

    To be flexible and resourceful with the stamina to succeed in the exciting and dynamic but highly competitive oil and gas services environment

    Know your Customer

    Build the relationship

    Map buying and decision criteria

    Evaluate Competitors

    Establish Pursuit Strategies

    Implement Pursuit Strategies and oversee proposal preparation

    Manage the Ongoing Relationship

    To manage the “Business Development Process”

    Relationship Building

    Customers Needs Assessment

    Win Probability Assessment

    Prospect Screening

    Technical Positioning Pre-Studies

    Pre-acquisition Phase Lead/Co-ordinate

    Preliminary Pursuit Strategy

    Competitive Assessment

    Preliminary Risk Assessment

    Opportunity Notice (OPN) Development (gain Location support)

    Acquisition Phase Lead / Co-ordinate

    Receive Proposal

    Develop Bid/No Bid Decision (BNB) (Pursuit Strategy Development & Budget)

    Kick Off Meeting

    Competitive Differentiation

    Submit Tender


    Ongoing relationship management

    Customer Service & follow up

    To liaising with technical partners on issue relating to clients’ needs.

    Network Internally and Externally:

    Establish relationships with Customer at all levels

    Use Senior Executives from HOS to support visits to Senior Customers

    Establish relationships internally within Head Office and relevant Locations

    Key result areas

    Projects won/margins bid

    Quality of prospects proposed (win ratio)

    Information flow and knowledge of Customers/market:

    Market/Customer strategies

    Visit reports

    Telephone reports

    Quality of contacts established and relationships made:

    Customer Organisation Chart/Customer Listing

    Quality of reporting

    Monthly report

    Prospect win strategies

    Prospect updates



    Interested candidates should possess a minimum qualification of BSc. Petroleum Engineering, BSc. Mechanical engineering or BSc. Chemical Engineering with 1-4years sales experience, within a technical sales environment preferably in the Nigerian Oil and Gas Industry.

    The desired candidate will be accountable and responsible for the sales as well as relating with existing clients. He/She will be responsible to develop and support specialized direct and indirect sales channels.

    The suitable candidate will have proven experience in a Sales Engineer position with experience and knowledge of the Nigerian Oil and Gas market.

    This position is based in Lagos.



  • A minimum of qualification of BSc. Petroleum Engineering, BSc. Mechanical Engineering or BSc. Chemical Engineering.
  • Minimum of 1year sales experience within the Oil and Gas industry will be an added advantage.
  • Ability to drive with good understanding of Lagos traffic laws will be an added advantage.
  • Ability to communicate effectively in English (Oral and Written Communication).
  • Ability to plan and execute set goals with minimal supervision.
  • Excellent communication and interpersonal skills.
  Apply Now

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