Employees in this role develop, through direct customer contact, an effective, ongoing business relationship with their major small and medium business clients in one or more industry segments. They identify opportunities, provide solutions to their business needs and improve their business and financial performance. Employees in this role require knowledge of the availability and use of all available marketing resources.
Select and prioritize the high-growth and value revenue opportunities
Participate in or lead cross functional sales and marketing teams
Develop client e-business propositions that clearly identify financial and other business benefits
Select the appropriate offerings that will meet client's business objectives
Select territory distribution channels for solution delivery, with Territory Partner Management.
Identify and utilize all marketing resources available to help meet territory objectives
Accountable for total customer satisfaction, market share, IBM revenue and profit