- Under broad direction, promotes service excellence and customer satisfaction by providing training and guidance to individuals engaged in well site service work.
- Promotes and encourages safety and-service quality.
- Responsible for profit/loss/ROl and corrective actions. Champions the implementation of new technology within Product Service Line (PSL), Coordinates and assists with the Correction, Prevention, and Improvement (CPI) process for PSL. Investigates and performs follow-up activities on unplanned events end/or jobs. Investigates accidents, injuries and incidents within assigned PSL.
- Coordinates the hiring process for assigned PSL; in concert with Human Resources, interfaces and works effectively with Service Coordinator and Performance Development Coordinator pursuant of employee development and evaluation issues.