Senior Engineer, Performance in Abuja, Nigeria

at Etisalat

Minimum Qualification
Bachelor's Degree
Required Experience
5 - 7 years
Employment Type
Full Time
Male or Female
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Job Description

Job Summary       

Responsible for monitoring and reporting network performance of all nodes in the areas of Radio, Transmission, Core, VAS, IP, Roaming, international POI and Service Assurance.

Principal Functions   

  • Monitor and report the network Performance of all Nodes in EMTS network i.e. Radio, Core, VAS, IP, Roaming, International POI
  • Analyse and report service assurance test reports on a weekly basis
  • Coordinate all stakeholders to resolve issues from service assurance tests.
  • Review formulas for 2G, 3G, 4G on the network and update on the tools where necessary
  • Manage all IP performance monitoring and reporting including Google Cache and CACTI
  • Responsible for implementing dashboards and automating all reports on the Pentaho and other monitoring tools
  • Support Drive Test Engineers on the field based on their testing requirement
  • Prepare and ensure quality of service reports are properly documented for management use and decision making purposes
  • Monitor and apply standards created/maintained by external bodies, and integrate within internal quality management systems
  • Prepare periodic reports and submit NCC, Etisalat Group, Executive Management and external party related performance requests
  • Generate and circulate daily, weekly ,monthly, quarterly and yearly network reports
  • Ensure that KPI values in HP Pentaho is consistent with the Vendor Performance tools
  • Ensure all monthly performance reports are submitted on time with accuracy
  • Prepare and submit ad hoc reports on performance within the stipulated time frame
  • Perform other tasks as assigned by Head Network Performance and Service Assurance.
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