The successful candidate will be responsible for conducting business analysis and achieve project success.
COMPETENCIESProject management skills.Business process management and documentation skills.Workshop facilitation skills.Able to exercise independent judgment and take action on it.Excellent analytical, mathematical and creative problem-solving skills.Excellent listening, interpersonal, written and oral communication skills.Logical and efficient, with keen attention to detail.Highly self motivated and directed.Ability to effectively prioritize and execute tasks while under pressure.Strong customer service orientation.Experience working in a team-oriented, collaborative environment.
Requirements planning, elicitation, analysis and documentation.
Set up, lead and take part in workshops and meetings to discuss, document and agree requirements.
Document/review functional specification.
Review test plans and reports to ensure that all business requirements are met throughout the
Recognise and anticipate issues that delay the delivery of requirements, change controls or
Provide subject matter expertise, with regards to the telecommunications industry, to aide in the
shaping of projects and business requirements.
Coordinate and manage the implementation of selected projects from concept to closing.
8-10 years work experience .
Telco experience(GSM) is a MUST.
Siebel as a domain is preferred.
Knowledge and experience of Business Support Systems and/or ERP ProjectsCRM, Billing, Payments, BI, Mediation and Provisioning
Knowledge of Telecoms products such as voice, VAS, data, fixed line and connectivity.
Experience as a systems or business analyst, especially in convergence billing, requirements
definition, workflow documentation, data analysis, conversion preparation, user testing and roll-
Expertise in working in a dynamic and complex environment and being involved throughout the entire
project life cycle to ensure successful delivery.
Convergent billing experience.
Experience in Telco Charging, Billing and Balance management.
End-to-End process experience.
Knowledge of business processes for "Concept to Market", "Lead to Cash" and "Trouble to Repair"
cycles in Telecoms.
EDUCATIONAL QUALIFICATIONA good bachelor’s degree in Computer Science, Electronic Engineering or any related discipline.
Certification in BA is a plus.
PMI/PMP Certification is a plus