Senior Manager, Business Analytics & Insight in Lagos, Nigeria

at MTN Nigeria

Sales/Business Development
Minimum Qualification
Bachelor's Degree
Required Experience
3 - 5 years
Employment Type
Full Time
Male or Female
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Job Description

  • Oversee the development and management of ES and MTNN ICT solution strategy to ensure strategic/marketing decision-making, supported by an accurate, efficient and effective pricing modelling system while ensuring adherence to  policies and procedures that monitor and support  ES business performance management
  • Liaise with other departments such as Finance, Network Group and Marketing  to understand their input into the business and ES pricing strategies
  • Ensure business development of new capabilities to enhance the deployment of solutions and services across both Corporate/Government  and SME Enterprise segments
  • Provide strategic direction on Enterprise Solutions business planning , business performance monitoring and pricing analysis
  • Ensure relevant business rules are applied in the budget process and forecasting scenarios for Enterprise Solutions business performance
  • Manage the performance measurement and monitoring of ES propositions / promotion / activity to ensure that it adheres to ES business plan and provide feedback to senior management as requested.
  • Develop competitive pricing strategies for MTN Business  product plans, solutions and value propositions
  • Determine and manage the development of new capabilities to enhance the deployment of solutions and services in all Enterprise Segments (across both Corporate and SME segments)
  • Manage business case development and analysis
  • Review feasibility assumptions used versus actual behavior in market after launch of product, promotion or activity.
  • Provide strategic direction and oversight on business performance  reporting metrics (subscriber, revenue, margins, churn) of all ES solutions and services across all key segments
  • Provide analysis and advice to Management in areas of client acquisition, analytics, churn management, revenue enhancement, margins, pricing and customer data knowledge management
  • Define and manage Enterprise Segment customer lifecycle management (CLM) framework in conjunction with the Segment Managers
  • Ensure integrity of ES financial modeling projects.
  • Manage process for Enterprise segment Competitor knowledge, monitoring  and analysis
  • Ensure quality assurance for all business plans, pricing analysis and data generated for reporting
  • Review and assess competitive price reactions scenarios
  • Manage ad hoc projects as directed by GM/CESO

Job Condition

  • Normal MTNN working conditions

Experience & Training

  • First degree in Accounting, Finance, Economics or related discipline
  • A Master’s degree, preferably an MBA  will be an advantage
  • 12 years working experience which includes:
    • 5 years in a managerial role including experience in Telecoms, ICT  or related industry
    • 3 years in reporting business performance and financial analysis
    • Experience in business development


  • Forecasting principles.
  • International Accounting Standards.
  • Business Performance/Financial analysis
  • Telecoms market - Basic Telecoms Fundamentals
  • Business to Business marketing training
  • Strategic marketing and competitive analysis
  • Management development programmes

Minimum Qualification    

  • B.Ed, B.Sc, HND or B.Tech.


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