Senior Manager, Business Analytics & Insights in Lagos, Nigeria

at MTN Nigeria

Project Management
Minimum Qualification
Required Experience
7 - 10 years
Employment Type
Full Time
Male or Female
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Job Description

Job description     
• Extract value from what we already have through divisional focused commercial activities such as: divisional business optimisation projects, contracts review and negotiation, capital/budget efficiency activities within division, etc.
• Innovation – identifying and taking advantage of new business opportunities, e.g., through stimulating new business opportunities, divisional products launched, division product/process innovation, structural changes within division, etc.
• Maintain leadership in the ICT/Digital industry by influencing state/local legislations & policies, participating in local level industry think-tanks, building & extending national B-2-B and similar relationships, etc.
• Enhance/expand MTN’s role in the larger national and ecosystem through participation as a thought leader, executing local CSR projects, involvement in local industry non-ICT policy & think-tank activities etc.
• Divisional people leadership activities: coaching, staff development and motivation through intra staff coaching, employee networks mentorship/support, own division employee engagement projects, faculty roles, inter/intra talent mentorship, etc.
• Generic activities necessary for positive business outcomes such as: supporting recruitment, thought leadership as internal (interview/disciplinary) panel member, influencing next level leaders (e.g., at BPR) etc.
• Provide strategic direction on Enterprise Solutions business planning , business performance monitoring and pricing analysis
• Ensure relevant business rules are applied in the budget process and forecasting scenarios for Enterprise Solutions business performance
• Manage the performance measurement and monitoring of ES propositions / promotion / activity to ensure that it adheres to ES business plan and provide feedback to senior management as requested. 
• Develop competitive pricing strategies for MTN Business  product plans, solutions and value propositions
• Determine and manage the development of new capabilities to enhance the deployment of solutions and services in all Enterprise Segments (across both Corporate and SME segments)
• Manage business case development and analysis
• Review feasibility assumptions used versus actual behavior in market after launch of product, promotion or activity.
• Provide strategic direction and oversight on business performance  reporting metrics (subscriber, revenue, margins, churn) of all ES
• solutions and services across all key segments
• Provide analysis and advice to Management in areas of client acquisition, analytics, churn management, revenue enhancement, margins, pricing and customer data knowledge management
• Define and manage Enterprise Segment customer lifecycle management (CLM) framework in conjunction with the Segment Managers
• Ensure integrity of ES financial modeling projects.
• Manage process for Enterprise segment Competitor knowledge, monitoring  and analysis
• Ensure quality assurance for all business plans, pricing analysis and data generated for reporting
• Review and assess competitive price reactions scenarios
• Manage ad hoc projects as directed by GM/CESO

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