Senior Officer: Regional Operations in Abuja, Nigeria

at Airtel Nigeria

Minimum Qualification
Required Experience
3 - 5 years
Employment Type
Full Time
Male or Female
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Job Description

  • Ability to prepare data transcript and execute core configuration command.
  • Support in activation of new sites, and new node integration.
  • Support in Acceptance test plan (ATP) for new nodes integration.
  • Perform daily node backup and alarm monitoring
  • Ensure availability of all active network nodes (Core, BSS, Transmission, MPBN, IN and VAS) and its interface links.
  • Perform basic routine maintenance and periodic health check on all active nodes (Core, BSS, Transmission, MPBN, IN and VAS)
  • Interface with NOC/2nd line support on escalated issues and ensure timely resolution.
  • Support to resolve customer’s complaint.
  • Support in analyzing fault and investigating root cause.
  • Coordination of approved field Activities in your domain
  • Support both Software and Hardware upgrade on Network Element.
  • Perform weekly reporting of operational activities, outages, Backups alarms and accomplished network improvement.
  • Supervise all third party node integration and maintenance activities within your domain


  • Provide Emergency/Monthly/weekly network reports
  • Collate weekly outages, alarm and backups
  • Measure KPIs of Core Networks and report variance.


  • Monitor Network node availability
  • Ensure adherence to SLA where necessary to ensure Airtel interest is not jeopardize at all times




  • Bachelor’s degree or HND in Engineering or any related applied science field.

Relevant Experience

  • At least 4 years Core Networks Operational experience in GSM environment.
  • Technical knowledge on Network Switching Systems, MPBN, SIGTRAN, SIP, Transmission, IN and VAS
  • Basic troubleshooting skills on Network Elements.
  • Experience in different network vendor area, such as Ericsson, Huawei, Tekelec etc.

Other requirements

  • Good Team spirit.
  • Action oriented.
  • Attention to details.
  • Accuracy.
  • Personally motivated.
  • Proactive spirit.
  • Getting it right the first time.


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