Senior Operational Research Analyst in Dubayy [Dubai], United Arab Emirates

at Dubai Airports

Airline / Aviation
Minimum Qualification
Bachelor's Degree
Required Experience
3 - 5 years
Employment Type
Full Time
Male or Female
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Job Description

The job holder is responsible for providing analytical and modelling support for the capacity analysis and planning process at Dubai International and Dubai World Central airports. He/She analyses facility requirements that are aligned with forecast traffic growth and target service levels.  He/she must support the Operational Research Manager (Terminals) to proactively promote the development of these facilities with the relevant delivery teams in a structured and timely manner to ensure the continued growth of the Dubai aviation sector.


The job holder will help defining service standards (e.g. queue time, process rate, capacities of terminal areas) and work with internal and external stakeholders to analyse and understand constraints and identify mitigating actions.

The individual is also responsible for analytical support of the seasonal capacity declaration process at DWC and DXB (within IATA guidelines) and to support the master plan process as a key information input on Terminal capacity  requirements and service levels. 

  Responsible for maintaining, operating and updating simulation tools, as well as data libraries, to ensure the terminal and airside roads process and capacity requirements can be accurately modelled.

  • Independently manage projects translating forecast traffic scenarios and target service levels into phased facility/capacity requirements, providing input into Strategic Briefs and business cases for the DXB and DWC Masterplan.
  • Analyse and report on the impact of proposed or actual changes, such as capacity enhancements (e.g. new infrastructure or technology) or restrictions (e.g. new regulations).
  • Provide analytical and project support to the Terminal capacity declaration process as part of the IATA scheduling process to deliver optimal throughput at desired service levels. 
  • Analyse and continually review service propositions that drive the planning process at DA.
  • Work with stakeholders to develop the customer proposition for Dubai Airports to feed into the capacity planning and master planning processes.
  • Maintain and update simulation data, accurate baseline simulation models and capacity assessment models for future years.


The job holder will be educated to degree level in a numerical subject.  Masters degree in Operational Research is preferable.

Experience:  4-6 years of experience in a quantitative analysis or operational research role, preferable in a strategic or planning environment in an Airport, Airline, Ground Handling or ANSP organisation. At least 2 years’ experience in developing and using simulation models (e.g. CAST Terminals, CAST Vehicle, AirTOp). Proven project management skills.  Proven ability to communicate data and information in a manner that is readily understood by a wide audience of varied experience.



- In depth knowledge of the aviation industry, in depth knowledge of airport operations processes.

- Proven ability to manage simulation projects, starting from problem definition to presentation of results to management.

- Proven ability to communicate data and information in a manner that is readily understood by a wide audience of varied experience.

- Influencing skills to not only present finding, but influence timely implementation.

- Is comfortable in dealing with large amounts of data.

- Proficiency to an advanced level with Microsoft Office tools, especially Excel and PowerPoint.

- Knowledge of statistical tools, as well programming languages such as Java and VBA is an asset.

- Fluent in written and spoken English

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