Senior Retail Operations Manager in Lagos, Nigeria


Financial Services
Financial Services
Minimum Qualification
Bachelor's Degree
Required Experience
5 - 7 years
Employment Type
Full Time
Male or Female

Job Description

Responsible for providing support to both the instore and online retail operations of ensuring operational efficiency, increasing productivity and maximizing income.


  • Manage & support the activities of the Instore Retail, Online Retail, Technology, Supply Chain and Office management teams.
  • Manage activities that enhance top line sales, store productivity and bottom line profitability.
  • Ensure through and up to date knowledge of the retail industry, including competitors, retail partner performance and consumer trends.
  • Define and manage operational and technical policies and procedures.
  • Identify, propose and assist with roll-out of growth strategies for retail.
  • Assist HR in recruiting, inducting, and developing retail team members.
  • Promote a customer-focus retail operation.
  • Analyze management information including EPOS data to maximize performance, seize opportunities and make informed management decisions.
  • Manage the warehouse operation.
  • Monitor stock levels to ensure adequate supplies and identify methods of stock regeneration.
  • Assist with shaping brand strategy and marketing activities.
  • Build effective relationships with retail partners.
  • Identify opportunities through consumer insights and analytics to drive business performance.


  • Strong financial background or experience.
  • 3-5 yrs experience in retailing.
  • 5-8 yrs experience in management.
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