Service Auditor in Lagos, Nigeria

Customer Service
Minimum Qualification
Required Experience
Entry Level
Employment Type
Male or Female

Job Description




Help improve customer service in your area by providing your opinion on services to organizations through Mystery Shopping. Shoppers visit locations and observe the atmosphere, interact with employees, make purchases, and report back on their experience.  




The visits will include,


Evaluating the service you receive from the employees


Observance of the cleanliness, attentiveness of the staff interacted with


Evaluating knowledge of products offered, quality of service received Observance of ambiance and the maintenance of structures/fixtures




Excellent interpersonal skills


Excellent communication skills Strong ability to stay focused


Ability to maintain confidentiality Proficiency with PCs and knowledge of and using Microsoft (Word, Excel) preferred


Ability to write comments and narratives is an added advantage


Target driven/ability to work under pressure


Availability is key - visits involve travelling and working weekends


Field work/acting skills as well as experience in sales is an ad-on


We are looking for serious-minded people who are dedicated to quality, detail and professionalism.

The ideal candidate must be at least 26 years of age.
No experience is required. Training will be provided for successful candidates once shortlisted.

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