Service Contracts Administrator -( REF 09/015) in Lagos, Nigeria

at CUMMINS INC.

Industry
Engineering / Technology
Specialization
Electrical/Electronic Manufacturing
Minimum Qualification
Bachelor's Degree
Required Experience
1 - 3 years
Employment Type
Full Time
Gender
Male or Female

Job Description

Responsibilities:

Service contract maintenance and renewals.

Daily scheduling (where required) of service contract visits to ensure maximum contract profitability and technician efficiencies are maintained.

Maximise up sell and remedial opportunities on all power-gen service contracts.

Daily Power-gen administration (contracts & remedial specific), to include work records, reviews, service order job opening & closures, and KPI reports analysis.

Demonstratea pro-active approach to resolve any ongoing customer isues, complaints and/or invoice queries (contracts & remedial jobs only).

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