Service Coordinator in National Capital Reg, Philippines


Engineering / Technology
Environmental Services
Minimum Qualification
Bachelor's Degree
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female
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Job Description

  • Ensures all processes are done efficiently and without delay, meeting the team’s targets for handling time and number of completed transactions
  • Booking of periodic maintenance schedule activity at least 1 week before set scheduled date
  • Ensures the required information is logged in MK8 (for AU) or in Oracle (other MUs) and in other central information system (Outlook, Retriever, etc)
  • Submits daily updates on transactions done
  • Conducts customer transactional surveys and consolidates results into periodic reports
  • Reports delegated must be completed and submitted on time
  • Guarantee utmost accuracy to all output of your work
  • Provides accurate solutions in a timely manner
  • Liaise with market units regarding any details not sufficiently clear as to ensure accurate and correct entry
  • Follow team’s defined process and procedures and company policies
  • Reports to the Team Lead and Manager possible areas for improvement
  • Advise Management of any discrepancies or system irregularities as necessary
  • Any other duties deemed necessary in order to ensure a smooth operation


  • Previous experience within a service environment with administrative functions
  • Focus with strong administration and organizational skills
  • Comprehensive administrative/clerical/back office experience
  • Time management skills
  • Fluency in both written and verbal English
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