Service Delivery Manager in Lagos, Nigeria

at MacTay Consulting

Minimum Qualification
Required Experience
5 - 7 years
Employment Type
Full Time
Male or Female
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Job Description

Job Descriptions

  • Ntel seeks experienced Service Delivery Managers to lead: roll-out management; quality-control; and acceptance of its 4G/LTE-Advanced cell-sites.
  • The Service Delivery Managers will work closely with Ntel’s equipment vendors and are measured on timely and high-quality delivery of 4G/LTE-Advanced cell-sites. Initial locations are Lagos, Abuja and Port Harcourt.

Job Purpose

  • Capability to Setup, install, Configure and manage Nodes
  • Integration to other 4G LTE nodes
  • Delivery on customer expectations

Specific Node Competence Required:

  • Job SDM IMS core : Ericsson IMS Core (MTAS, CSCF, MGW, MGWC, SGB, etc)
  • Job SDM Tx backbone: Ericsson Transmission (Muxes, SPO ,SP420, CSG, ASG), Alcatel Muxes SLT 1604
  • Job SDM DataCom: EPC (SGW, PGW, MME, HSS) Network/IP Security (Antispam, AntiDDoS, Firewalls, Li, etc.), MPBN (Routers, Switches, Firewalls & IP Works (DNS, DHCP, AAA)
  • Job SDM CS core : CS Core (MSC, HLR,) Roaming & Interconnect
  • Jinny SMSC

Key Responsibilities

  • Prevention, Correction and Maintenance of Nodes
  • Handling of other Support Issues
  • Business Configurations and Service fulfilment supervision of Managed Services Vendor

Qualification Requirement

  • First degree in Engineering (Mechanical, Electrical, Chemical, Civil, Computer Science)
  • Minimum of 7 years relevant telecommunications experience.


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