Service Writer -All Regions (REF 09/001) in Lagos, Nigeria

at CUMMINS INC.

Industry
Engineering / Technology
Specialization
Electrical/Electronic Manufacturing
Minimum Qualification
HND
Required Experience
1 - 3 years
Employment Type
Full Time
Gender
Male or Female

Job Description

Job Reponsibilities:

Full administration of service orders, to incude retail and warranty a per the Quickserve Service Process.

Daily Service administration to include, work records reviews, service order job opening & closures, and KPI report analysis.

Develop and provide Service and Parts quotations for all retail service orders subject to authorisation policy.

Create customer loyalty through pro-active communication, to include daily job progress reports on ongoing service intervention.

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