Sky Skills Studios Leader in England, United Kingdom

at British Sky Broadcasting

Customer Service
Minimum Qualification
Required Experience
1 - 3 years
Employment Type
Full Time
Male or Female

Job Description

  • Provide an experiential tour of the Sky Studios for pupils, teachers, customers and Sky staff
  • Deliver the experience in a professional, quality experience to all our visitors
  • Maximise the value of the visit with a concise, engaging tour, minimising the disruption to employees’ working lives
  • Demonstrate a thorough knowledge of Sky, taking responsibility for remaining up-to-date with new developments, in order to be able to deliver accurate information
  • Set up the experience to reflect the Topic and the Channel selected
  • Be fully competent with all technology in the studio i.e. Edit Table, Cameras, Green Screen
  • Create and maintain an environment which promotes cooperation, learning, and enjoyment
  • Assist children with special needs or disabilities and ensure they feel included in the group activities
  • Engage and support visitors in carrying out their tasks, particularly assisting with time management to ensure the group maximises their experience in the time given
  • Collate quantitative data and provide feedback to the pupils and teachers
  • Create a high quality professional experience, that is fun, informative and engaging for visitors
  • Have an awareness of the Equality Act and be able to deal fairly with diverse groups
  • Photograph the pupils during the tour at the specified photo op ‘Hall of Fame’ and take photos during the experience itself in the Sky Skills Studio
  • Responsible for daily set-up and take-down of activity equipment and materials
  • Liaise with audience handling team to ensure smooth entry and exit of visitors


Previous experience working with diverse groups of people, including children will be essential and you must have the ability to inspire and excite young people as well as demonstrating leadership, team work and strong communication skills. It will be important that you are able to co-ordinate and manage large groups of people with experience of public speaking and a background working in both a client and public focussed environment.  The successful candidate must have the ability to absorb lots of information quickly and be up to date with statutory Health & Safety requirements. An interest in media and technology will be essential and we are looking for an individual with an irrepressible, can-do attitude and the ability to interact with a wide range of cultures, personalities and ages.

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