Specialist, Credit Control in Lagos, Nigeria

at Etisalat

Minimum Qualification
Bachelor's Degree
Required Experience
3 - 5 years
Employment Type
Full Time
Male or Female
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Job Description

Job Summary

  • Implement policies and procedures for management of Post-paid customers to ensure continuous effectiveness and efficiency in service delivery.

Principal Functions

  • Ensure accounting for all receivables on post-paid customers transactions through prompt production and issuance of Post-paid bills
  • Manage post-paid customer's accounts by ensuring regular and proper update and reconciliation of invoices and payment.
  • Ensure proper management of customer's ageing by reducing the incidence for provision for bad and doubtful debt
  • Carry out credit vetting and debt management review
  • Generate monthly bill run report.
  • Reconcile all post-paid customer's accounts on a monthly basis and ensure this is done regularly within the agreed timelines.
  • Liaise with credit vetting bureau and verify payments.
  • Generate insurance schedule of post-paid debts.
  • Resolve post-paid queries escalated by shops.
  • Provide post-paid support to corporate sales, Customer Care and Back-Office teams as required
  • Carry out other functions/ duties as may be assigned by Manager, Credit Control
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