Assist in the implementation and proper execution of all project plans related to data based services
Responsible for functional and technical development and management of data services; i.e. ensuring that identified and approved data products are rolled out and effective management is applied throughout the product lifecycle.
- Conduct research on current trends in the delivery of data services, monitor related developments in the telecommunications industry and proffer suggestions on relevant innovations to the Manager, Product Development Voice & Data
- Assist in the development of propositions for data related products/services, including roadmaps and product support solutions.
- Liaise with IT in defining suitable/compatible platforms for all approved data services.
- Assist in conducting quality checks on all EMTS data service offerings to ensure alignment with defined functional specifications.
- Develop Business requirements documents, FAQ, training slides and facilitate product training for all data related data services.
- Attend unit/team meetings as required.
- Coach, supervise and direct the activities of subordinates/junior staff (where applicable).
- Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, Product Development Voice & Data.
- Perform any other duties as assigned by the Manager, Product Development Voice & Data.