Job Summary :
Support and implement business performance improvement by creating a structure to proactively identify processes that will support achievement of operational excellence
- Execute process identification to deployment schedule and coordinate its methodical operation.
- Support process validation and requirements gathering and facilitate stakeholders buy-in focused on achieving organizations objective
- Facilitation of projects /programs key processes and make recommendations to the Project owner
- Facilitate awareness and educate stakeholders to ensure processes are transformed and made operational thereby achieving organization's objective
- Support collation of risk, audit and all business report and prioritize implementation of recommendations
- Support the measurement and analysis of process awareness level through periodic reports based on documented assessment thus identifying acceptable method of process deployment
- Provide support in Designing programs / workshops to effectively communicate Business process management system and mores to both internal and external customers
- Facilitate the implementation of Service Level management framework for the purpose of maximizing vendor relationship management
- Implement the continual improvement of organization business process management structure to achieve operational excellence enhancement of productivity.