Specialist, Quality Assurance in Lagos, Nigeria

at Etisalat

Minimum Qualification
Bachelor's Degree
Required Experience
3 - 5 years
Employment Type
Full Time
Male or Female
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Job Description

Job Summary       

  • Plan and execute the testing of all newly developed products and services to identify and escalate product faults or malfunctions.

Principal Functions       

  • Plan, coordinate and ensure periodic product testing.
  • Define suitable testing environment to assess proper functioning of all Etisalat products and services.
  • Identify product faults/malfunctions, document findings and escalate to the relevant product development teams as required.
  • Monitor and follow up on product modification initiatives and track successes.
  • Participate in product design reviews to provide input on potential problem areas based on historical information gathered from previous tests conducted.
  • Review all product documentation (including instruction manuals and corporate website content) to ensure technical accuracy, compliance, and completeness, and to mitigate risks.
  • Provide guidance and manage the performance of subordinates (where applicable).
  • Liaise with relevant unit/team/function in carrying out all relevant activities.
  • Attend team/divisional/departmental meetings as required.
  • Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, Quality Assurance.
  • Perform any other duties as assigned by the Manager, Quality Assurance.
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