•Plans and directs the day-to-day operations of a supermarket.
•Develops strategies to improve customer service, drive store sales, and increase profitability.
•Ensures customer needs are met, complaints are resolved, and service is quick and efficient.
•Ensures all products and displays are merchandised effectively to maximize sales and profitability.
•Forecasts staffing needs and develops a recruiting strategy to provide optimal staffing in all areas.
•Staff orientation, training, development and management
•Team building and motivation
•Institute and manage control systems within the supermarket to ensure that the company receives full value for its invested resources
•Marketing: Develop initiatives to build sales, profitability & customer counts
•Ensure maximum security in all areas under your control
•Be fully conversant with and ensure compliance to all statutory requirements regarding supermarket operations, that all licenses, including special licenses, are obtained on time
•Conduct and/or ensure that regular and accurate stock counts are conducted
•To be fully aware of trends in the industry and make recommendations to management from time to time
•Ensure that the supermarket is clean and well maintained
•Report on operations and performance of the supermarket from time to time
•Work with management to develop and update operating standards and
•Any other duties are assigned to you by management
Location: Yenagoa/Port Harcourt
This person must be familiar with a variety of the retail concepts, practices, and procedures. He/She must possess excellent leadership skills, good analytical skills, ability to multitask, excellent communication and interpersonal skills, be assertive with proven track record of success at retail
•Minimum of a Bachelor’s degree in Management, Business Administration or relevant field
•MBA will be an added advantage.
•Minimum of five years post qualification experience in grocery retail operations management in a world-class supermarket chain
•No more than 38 years old
•Willing to work weekends on a regular basis
•Willing to relocate
•Willing to travel regularly