Support/Network Engineer in Lagos, Nigeria

at COBRANET

Industry
Computer Software
Specialization
Computer Software
Minimum Qualification
HND
Required Experience
1 - 3 years
Employment Type
Full Time
Gender
Male or Female
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Job Description

    Wireless/LAN Network Monitoring and Fault Resolution

    Provide telephonic technical support to corporate clients.

    Help customers with resolving technical problems

    Handle escalation of technical problems from call operators.

Responsibilities

    Familiarity with WIMAX/wireless WAN networks

    Routing and Switching Experience (2 years)

    Deep understanding of networking protocols (TCP, IP, DHCP, SMTP, POP3, HTTP/HTTPS).

    Service-minded, a quick learner, a problem solver and ability to work with minimal supervision

    Excellent verbal communication (English),Good telephone manner

    Previous experience in a technical support role an advantage

Requirements

    University degree or its equivalent. B.Sc/HND Computer Science/Engineering or related discipline.

    Possession of CCNA is a must. Possession CCNP and CCIE etc. will be an added advantage.

    Minimum of two (2) years post NYSC qualification experience in network support.

  Apply Now

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