The Systems Administrator (Server) will report directly to the IT Project Manager.
The indicators of success in this role will be as agreed under the Systems Administrator (Server) personal work plan
In this role you will be involved in a number of support based activities in support of a major client-server & multi-sites based in-house business application system. Not only will you be responsible for supporting this system, but also providing focusing on the analysis, deployment and implementation of technical solutions.
The technical environment includes:
Windows Servers (OS & hardware)
Domain & Active Directory
Multi production servers and
MS SQL Server 2000/2005
Enterprise system management tools
Some of your key, day to day responsibilities will include:
Deploy all software and hardware upgrades to the production servers and sites.
Proactive monitoring of all servers, applications and services to ensure high availability and SLA's.
Assist in implementing, testing and maintaining server level disaster recovery plans.
Liaise with vendors for technical issues resolution.
Oversee provision of end-user services, including help desk and technical support services.
develop and implement policies, procedures, and standards across the systems and network teams
Plan, organize, and manage staff and overall operations to ensure the stable operation of IT infrastructure
Responsible for documenting IT solution.
To design and implement Monitoring System and Security Tool
Lead Crisis management of high severity incidents and ownership of post-problem review processes (Post Mortem review / report production).
Minimum 5 years working experience in Microsoft Windows Server, Active Directory, GPO and Microsoft SQL 2000/2005/2008
At least 3 years experience as a team lead / supervisor
Minimum qualification of a Degree
Willing to work on rotational shift and to be on standby on weekends & public holidays
Preferable to have:
End user application support experience with any client server based application running on Microsoft SQL server.
Demonstrable experience in IT Industry standards, services, systems architecture, enterprise applications, project management and training.
ITIL knowledge and MCITP certification will be an advantage.