Provide a high level of technical consultancy to our customers focused on creating pipeline to grow the business. Working closely with Account Managers and providing an interface for the customer in regard to all technical issues in the sales cycle. Improve the knowledge of the sales community about the Cisco product portfolio. Support relationship with key customers and identify technical and market developments.
Identify and translate customer’s technical requirements into a solution and effectively deliver in-depth & high level technical presentations addressing customer needs & expectations.
Provide specific solutions/technology/ product consulting, technical and sales support for accounts in the assigned territory.
Supports tactical opportunities (i.e. Product configurations, documentation, Launch-n-Learns, etc.) and assists the account team with applying existing Cisco solutions to address a specific customer/partner need.
Drive the development of formal sales plans and proposals for assigned opportunities.
Actively participate as a specialist on assigned Virtual Team, and/or Solutions Team.
Main functions will include education of the market, perform advanced network designs with minimal assistance, supporting the sales process, responding to RFI/RFQ/RFPs, etc., actively probing customers for technical needs on sales opportunities
Focuses on development of technical, professional, and sales skills. Relies on Mentor. Shares knowledge acquired through training, customer/partner meetings, TOI's, etc. with rest of team. Supports & mentors new members of the SE organization.
Communicates the technical trends of the internetworking industry to peers and customers.
Performs network design activities with minimal assistance.
Base level understanding of Commercial sector business and technical requirements. Works independently with customers or Channel Partners
Bachelor’s degree in Computer Science / Electrical Engineering or equivalent
CCNP & CCDP certifications required
CCIE R&S highly desirable