Systems Engineer in Lagos, Nigeria
Job Description
Provide support to the VMware sales team and channel partners in pursuit of virtual infrastructure business opportunities. Gain prospects' technical recommendation to develop a business relationship with VMware and its channel partners. Expected to help define, accelerate and close transactional and enterprise business within a geographic territory or defined set of accounts. Must perform a variety of tasks including product overviews, customised presentations and demonstrations, complex solution design, infrastructure surveys, proposal development, advanced product evaluations and product feature/benefit discussions.
Responsibilities
- Present VMware product features and benefits to Managers and Director Level prospects as well as Systems Managers and Administrators
- Provide technical and strategic vision about the VMware product family and be able to describe customised solutions to address complex customer requirements, utilising VMware and partner products and professional services
- Must be able to describe VMware’s key messages and vision and discuss key benefits for our customers
- Must be recognised and utilised as a technical resource within the region
- Must maintain current knowledge of complete VMware product set and be able to describe key features and benefits of each
- Keeps abreast of developments within industry and the organization
- Establish positive working relationships – internal and external
- Acts as a VMware Product Advocate
- Pro-actively seek out new sales opportunities by developing new and existing technical relationships within accounts
- Evangelise current and future VMware products and technologies with an emphasis on large enterprise deployments and/or vertical solutions
- Pro-actively drive new and incremental business with the OEM and Channel Partners
- Ensure success of customer proof-of-concepts (PoCs)
- Documentation of client feature requests and issues
- Drive the design of customer oriented solutions using VMware
- Author white papers on technology and industry specific topics for use both internally and for customers
- Participate on a consistent basis in the SE discussion forum
- Assume the role of a mentor to other system engineers when appropriate
- Create training content for the SE organisation when appropriate
The role, responsibilities and geographical focus will change and develop over time along with the company’s rapid growth.
Key Interfaces
- Territory Manager(s) or Strategic Account Manager(s)
- Other SE’s
- Regional Manager
Requirements
- Qualification in business or engineering discipline or equivalent training and industry experience
- Knowledge and demonstrated proficiency with at least one major server operating system (UNIX/Linux or Windows Server): good working knowledge of Windows Server OSs (minimum Windows XP Professional)
- Good understanding of Virtualisation concepts and competitive positioning knowledge is essential
- Strong understanding of Enterprise technology including SMP servers, storage arrays, storage networking, network protocols, and general connectivity in multi-platform enterprise environments
- Open systems administration and management, technical sales or consulting experience prioritising and organising skills
- Communicates effectively verbally including excellent presentation skills, (experience of presenting to large audiences e.g. seminars an advantage); communicates clearly in writing; strong relationship building skills
- Ability to build and present high quality product demonstrations to both technical and executive audiences
- Must be fluent in English, additional European languages an advantage
- Creative thinking ‘outside of the box’
- Demonstrates high ethics and integrity, is respected
- Ability to travel, including international if necessary
