Systems Engineer in Lagos, Nigeria

at PwC Nigeria

Banking / Financial Services
Minimum Qualification
Required Experience
3 - 5 years
Employment Type
Full Time
Male or Female
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Job Description

• Take periodic inventory of all PCs/Laptops/Servers within the firm 
• Escalate service issues that cannot be completed within agreed service levels 
• Support in minor troubleshooting process e.g. hard disk recovery and repairs. 
• Communicate with customers: keeping them informed of progress, notifying them of impending changes or agreed outages, etc. 
• Enter all work tickets into service ticketing or helpdesk system 
• Support services for Microsoft related technologies such as windows desktop operating systems 
• Ensure system hardware and software meet specified recommendation & performance metrics. 
• Monitoring console alerts for errors, failures, or problems; creating new users, resetting passwords, building new workstations; record logs of Windows Servers and monitor availability of all servers. 
• Support the backup for all servers 


Must have over 3 years IT experience 
• Must have an in-depth knowledge of established computer-industry security procedures for multiple computer platforms
• In-depth experience with operating systems platforms such as Linux, Windows 2000/2003/2008/WinXP/Win7 
Generic Skills • Good written and oral communication ability 
• Action planning, Motivating, Analytical mind and strong problem-solving capabilities 
• Ability to work independently in a highly dynamic environment and work under intense pressure. 
• Strong interpersonal and communication skills 
• Ability to solve problems quickly and completely 
Education Qualification • First degree or HND in Computer Science and computer related disciplines (Computer Science, Computer with Economics, Computer with Mathematics, 
• Microsoft certification 
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