Team Lead - Field Operations (Commercial) in Oyo, Nigeria

Electrical/Electronic Manufacturing
Electrical/Electronic Manufacturing
Minimum Qualification
Bachelor's Degree
Required Experience
3 - 5 years
Employment Type
Full Time
Male or Female

Job Description

Job Description To carry out business development activities in relation to IBEDC corporate accounts. Manage (identify new and sustain existing business relationships) IBEDC’s business relationship with industrial customers.       


  • Develops, builds and manages IBEDC’s corporate accounts (Maximum Demand – Industrial customers)
  • Identifies potential new clients within IBEDC’s area of operations
  • Coordinates all new connections (MD only) and meter installations (working with Technical Operations)
  • Manages customer relationships and identifies business growth opportunities (new and existing MD customers classes)
  • Devises relevant strategies to manage relationship with existing MD clients and identification of new MD
  • Manage service delivery processes for MD customers (Meter reading, Billing, Payments, Customer assistance, Service Irregularities etc.)
  • Ensures the implementation of IBEDC’s customer services policies with respect to MD customers
  • Attends to customer (MD) queries/complaints on the field and escalates to proper channels to ensure such complaints are captured and addressed accordingly
  • Keeps abreast of market trends and supplies management with insights on customer needs, problems, interests and innovative ways for service delivery.



  Apply Now

Sponsored Jobs in United Kingdom

Sponsored Jobs in United States

Ads by Careerslip