Technical Operations & Conditional Access Manager in Lagos, Nigeria

at Insiteful Solutions

ICT / Telecommunications
Information Technology
Minimum Qualification
Bachelor's Degree
Required Experience
7 - 10 years
Employment Type
Full Time
Male or Female
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Job Description

  • Lead the technical operations team
  • Support and communicate all technical operation objectives and key performance areas
  • Ensure team members achieve all assigned KPIs
  • Create business cases and quotes as required
  • Ensure all technology changes are approved before they are deemed operational
  • Work on ad-hoc projects within the unit and lead mini cross department projects
  • Create and update KPI data as and when required
  • Subscriber experience, subscription and activation management
  • Align physical assets and human capital within technology with the business needs of Inview Nigeria
  • In cooperation with local operations staff and key users, provides strategic, budgeting and disaster recovery/business continuity planning to offices and staff in multiple operating, business and functional units.
  • Work with appropriate customers to develop project scope of work documents and project plans that include an analysis of benefit, cost, work schedule and any related risks.
  • Assign, schedule, review, and monitors project work to ensure that progress is within expected guidelines and is completed on time and within budget.
  • Mentor and provide support as a subject matter expert to other project team members.



  • Engineering degree and 3 to 5 years related experience or equivalent combination.
  • 7 - 10 years’ experience in TV broadcasting/facilities within a complex structure
  • Must be able to understand media technology
  • Must understand and be able to use content access technology
  • Must have experience in the use of conditional access background encryption technology (Verimatrix, Conax, Irdeto and Nagra Vision)
  • Must have previous experience working in broadcast solutions provider, media house or multichannel broadcaster
  • Knowledge of current trends in the specific field.
  • Knowledge of broadcast databases, broadcast tape, file formats and broadcasting technology
  • Database management skills with ability to produce reports.
  • Strong dedication to customer service.
  • Willingness to work flexible hours.
  • Willingness and ability to travel 25% to 35% at times in remote or difficult areas.
  • Ability to work under stress during peak workload periods.



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